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Shipping & returns

We will refund or credit the purchase price and any taxes you paid. Shipping charges are non refundable. Items should be returned within 30 days and received back in original condition for a full refund. To receive a refund, the original invoice should accompany your return. Please follow the steps below to complete your return:

  • - Circle the item you wish to return.
  • - Provide a telephone number in case we have questions.
  • - Pack your return securely.
  • - Please return the package to: 
    Euro Mail 
    Attn. Aromatique International 
    Waddinxveen 
    The Netherlands

If you have questions or comments, please call us at +1 (501) 588-2265, a customer service representative will be pleased to help you.

Exchanges
If your order is incorrect, please call us at +1 (501) 588-2265. We will be glad to help you with the return or exchange. For orders that are incomplete or damaged, we will replace the item with no additional shipping charges.


Delivery time
Please note:  Delivery time will be 3-7 days in most European countries although Aromatique International cannot provide a 100% guarantee your order will arrive within the time frame indicated due to potential delays caused by local, national or international postal services, Customs, extreme weather or unforeseen circumstances beyond our control.

FREE SHIPPING!

  • NL -> € 100,=
  • Rest of Europe -> € 150,=
Regular Shipping Costs
  • Belgium: € 9,50
  • The Netherlands: € 6,50
  • DE, LU: € 8,50
  • IT, SE: € 17,50
  • IE, PT: € 35,00
  • CH, ES, FI, HU, NO, PL, SI: € 20,00
  • AT, DK, FR, GB, SK: € 15,00
  • BG, EE, LT, LV, RO: € 30,00
  • AU, BR, CN, HK, JP, NZ, ZA: € 22,50